The second-hand marketplace Users Voice Displeasure Regarding Sizing Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update to its shipping options due to shopper criticism.
